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- Frequently asked questions | Xero UK
If you don't have one, take a look at the Xero advisor directory to find accountants and bookkeepers who are trained and ready to help you use Xero. Which Xero plan is right for me? We have pricing plans to suit most small businesses. Check out the pricing page for full details of our pricing plans. Are there any hidden costs? Some banks charge fees for the provision of a bank feed — you can find more information on bank feeds including bank feeds in your region here.
How do I subscribe if I decide that Xero is right for me? How do I cancel Xero if I decide it isn't right for me?
You can also cancel a free trial at any time from within your Xero account. After you've cancelled your trial subscription you won't be able to access that organisation, so we recommend you export your data out of Xero first.
Is there a minimum subscription period? Can I pay the subscription annually? No, your Xero subscription will be charged in advance on a monthly basis. You'll receive your invoice at the end of your monthly billing period. Payment will be taken on the date shown on your invoice using the payment details entered when you purchased your subscription.
Can I upgrade, downgrade or switch plans at any time? To change your Xero pricing plan, simply select a new plan and add or remove extra features in My Xero. You can upgrade a pricing plan anytime but can only downgrade once you've been on a plan for 30 days. Adding multiple companies to Xero. You can add as many organisations as you like in your Xero account.
Choose a pricing plan for each one, or set up a free 30 day trial. If you add an organisation and sign up to a pricing plan, you'll become the subscriber for the organisation. Xero offers a discount if you have subscriptions for more than one organisation — this discount is automatically applied to subscription fees if the organisations have the same subscriber email address.
Discounts for not-for-profits. The discounted rate is applied once you've purchased your subscription and we've confirmed your not-for-profit status. Find out more here. Can customers pay me through Xero? With payment services like Stripe, customers can pay you directly. Does Xero integrate with other apps? Xero has an ecosystem of more than apps, allowing data to flow seamlessly from Xero to third party apps — from payment platforms like Stripe to CRM systems like Insightly.
The Xero App Store makes it easy to navigate and find the right apps for your business needs. About the Xero Partner Program. If you are an accountant or bookkeeper in practice then you can become a recognised Xero partner and receive the benefits of the Xero partner programme.
The Xero partner programme is free and there are no ongoing costs. To sign up, start your Xero Partner Application here. Xero partner benefits are designed to give you what you need to be successful — however you define success.
Some of the benefits available to Xero partners include:. As you move up the status levels, you receive more benefits. Check out the full list of partner benefits. As a Xero partner, you will also get a dedicated account manager. How to migrate your clients to Xero. What is the Xero advisor directory? Once you reach bronze status, your practice will be listed in the Xero advisor directory and be visible to thousands of potential new clients. Do partners get an account manager?
Yes, as a Xero partner you will get a dedicated account manager. What is Xero partner edition? Learn Xero by becoming a Xero-certified advisor. Xero advisor certification gives you the foundation skills to set up and convert clients to Xero. Learn how to become a certified advisor.
You can learn and grow for free with Xero. Learn how to get the most out of Xero here. What about Xero events? Attend online and in-person events exclusively available to our partners. Including the biggest, most beautiful accounting conferences — Xerocon — usually held in several cities each year.
Resources for Xero partners. The Xero partner branding guidelines provide advice on choosing the size, clear space, and colour of Xero logos, badges and ribbons in advertisements and signage using Xero branding. Partner programme terms and conditions. When you sign up to the Xero partner programme, you will be asked to accept our terms of use and privacy notice, available in the legal centre. If you sign up to the Xero partner programme you will also be asked to accept the Xero partner agreement.
We're committed to the security of your data and provide multiple layers of protection for the personal and financial information you trust to Xero. When you contact us, we direct your request to the team best suited to answer your question and make sure they have all the necessary information to help you. If you come across a phone number on the internet that claims to be Xero support or charges for support, it's fraudulent.
Before you contact support Before you contact our support team, we recommend searching Xero Central for immediate answers to your questions. This removes old data and allows your browser to perform better, which might resolve the issue.
Check our System Status page Xero website to see if Xero is experiencing any system issues. Use our online checkup tool Xero website to run a few system checks.
Contact support from Xero Central. Xero Hubdoc. Search Xero Central for help with your issue using keywords. If you can't find what you're looking for, click Contact Xero Support at the bottom of any article. If you're not already logged in, enter your Xero login email and password. Type your question and choose a topic it relates to. Provide additional details to help us understand what you need help with. Optional If you have manage users permission , invite Xero support into the organisation so we can take a closer look.
Optional If you have a screenshot or file that will help us, click Upload files and select the relevant files to attach. In Hubdoc, click the profile icon in the top right hand corner, then select Help. Click Xero Central. In the Search support field, search for a support article using keywords to find an answer for your query.
As you type your keyword search, select a common search term or phrase, or press Enter. Click on the support article that you think is most applicable. If the support article doesn't answer your question, click Contact Xero Support at the bottom of the article. If you're not already logged in to Xero Central, enter your Xero email address and password. In Choose a topic , select Manage documents with Hubdoc. Type your question and provide any details to help us understand what you want help with.
Optional If you have a screenshot or file that will help us, click Upload Files and select the relevant files to attach. When Xero support responds to your case, you'll receive an email notification.
Contact Xero support from your Xero organisation. Web iOS Android. Type your question, choose a topic it relates to. On any main screen such as Purchases or the Dashboard, tap the menu icon, then select Contact Xero Support. Tap the How can Xero Support help you? Optional Slide the Invite Xero Support switch to the right to give us temporary access to your organisation and help us investigate the issue. Tap Send to send your message to Xero support. You'll get an email when we respond to your case.
On any main screen, such as Purchases or the Dashboard, tap the menu icon, then select Support. Tap Contact Xero Support.
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Мы попали в клепаную ловушку. А теперь оказалось, что так чувствовала себя лет в шестнадцать; это было в Лиможе. - спросил Орел несколько секунд спустя.
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